Terms & Conditions

We will handle all claims within manufacturer’s guarantees, as well as our personal guarantee to replace or refund your money.  If merchandise is not satisfactory upon receipt, return it within 10 days, post paid, unassembled, unused and packaged as shipped.  This warranty does not cover any damage to equipment arising from alteration, abuse or use of product for other than its intended purposes.  There are no implied or expressed warranties. 

Shipping time

In most cases orders will ship from our dock in 1-3 days.  If for any reason shipping will take longer than a week we will let you know.  Bee aware !  certain times of the year orders can take up to a week to ship. Orders placed on Friday's ship on the following Monday.  You can also call before your order is placed to check and see if orders are backed up.

HOW TO FIGURE SHIPPING CHARGES

We do not ship out each item individually.  This would be far too costly to you.  We pack as many items as we safely can into one box to reduce your shipping costs.  This makes each order unique and difficult for you to calculate exact charges.  You can call us on our toll free number, email us or fax us to get an estimate before we actually ship your order.  Our loyal customers know and trust that we always use the most economical method of shipment.

If you are located in ND, SD, NE, MN, WI, IA or northern IL, we use a parcel service called SPEE DEE.  They are very inexpensive and usually provide one-day service.  Anywhere else in the continental US, we will use UPS or the USPS.  We have UPS hundred weight service available also.  We have negotiated great freight rates if it is necessary or feasible to ship by truck. We will also use any other means you may desire such as express mail or overnight UPS.

PAYMENT

We accept VISA, MasterCard, Discover debit or credit along with personal checks, money orders or cash.

If you choose to send in your order with a personal check, please be advised: Any checks which are returned by your bank for insufficient funds will be charged $50.00.

If there remains an unpaid balance, a 1.5% per month service charge will be applied beginning 30 days after shipping date.

Please make sure to provide us with your phone number if you use credit cards in case we have trouble processing your card.  Overpayments of $10.00 or less will be held as a credit on your account; more than $10.00 will be returned to you by check.

Any orders shipped on account must be pre-approved and those orders are due and payable upon receipt of your order, in this case your order must be called in.